Mama C's Pizza instructs its telephone pizza order takers to pick up the telephone on the first ring and not to put customers on hold. When answering the telephone, an order taker must be energetic, friendly and let the customer hear the smile on his or her face. Mama C's guidelines for order takers' telephone answering behavior will influence which of the following service quality dimensions for Mama C's?
A) Reliability
B) Responsiveness
C) Assurance
D) Empathy
E) Tangibles

Answers

Answer 1

Answer:

B

Explanation:

it's responsiveness bc you're responding in a positive way and it looks better in the customer service world

Answer 2
B is the answer

100% on edge

Related Questions

formation of a parternship​

Answers

Answer:

The formation of a partnership requires a voluntary "association" of persons who "coown" the business and intend to conduct the business for profit. Persons can form a partnership by written or oral agreement, and a partnership agreement often governs the partners' relations to each other and to the partnership.

Answer:

The formation of a partnership requires a voluntary "association" of persons who "coown" the business and intend to conduct the business for profit. Persons can form a partnership by written or oral agreement, and a partnership agreement often governs the partners' relations to each other and to the partnership.

ABC Co. purchased merchandise on August 5 at a $1,000 invoice price with terms of 2/10,n/30 and paid for the merchandise on August 14. Determine its entry to record this purchase and the subsequent payment under both the gross method and the net method by matching the action on the left with the method on the right. (Assume a perpetual inventory system.)
i. Cash would be credited for $980 on August 14.
ii. Discounts lost would be debited for $20 on August 14.
iii. Merchandise inventory would be debited for $980 on August 5.
iv. Merchandise inventory would be credited for $20 on August 14.

Answers

Answer:

In order:
Both, Neither, Net, Gross methods.

Explanation:

Cash would be credited for $980 on August 14.

matches

Choice, Both methods

Discounts lost would be debited for $20 on August 14.

matches

Choice, Neither method

Merchandise inventory would be debited for $980 on August 5.

matches

Choice, Net method

Merchandise inventory would be credited for $20 on August 14.

matches

Choice, Gross method

Indicators created by mathematical formulas using a company's financial information for comparison purposes are called ______.

Answers

Current ratio is a mathematical formulas which make use of a company's financial information for comparison purposes

What is current ratio?

The current ratio is the one that measures a company's ability to cover its short-term obligations with its current assets. It indicate whether or not a company is able to meet its short term financial obligations.

Current ratio is computed by dividing the current asset over current liability. It compare a company's financial information.

Hence, indicators created by mathematical formulas using a company's financial information for comparison purposes are called current ratio.

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In a market economy economic activity is guided by.

Answers

Answer:

Who controls the economy in a market economy?

Market economies are not controlled by a central authority (like a government) and are instead based on voluntary exchange. Market economies rely on the interplay between supply and demand to function.

Explanation:

Please tell me if I am right If so branliest would be nice

Credit card companies fall into three groups: those who offer credit scores to everyone, those who offer to cardholders, and those who do not offer credit scores. Why do you think there’s such variation?

Answers

Answer:

Because of their reporting methods, it is common to have different credit scores across all three bureaus. In order to get the best loan terms available, you should bring all three credit scores to your loan appointment.

Explanation:

Hope this helps:) Just reword it just in case have a nice day

The reason behind the variation in the role of the credit card companies was because:

marketing is different for different people.companies operate on different rule

What is the role of a Credit card companies?

These are companies that issues a credit or loan to customers through the use of their credit cards.

However, the variation in the role of the credit card companies was because marketing is different for different people.

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Estonia is a member of this trading bloc, _______, which has a shared currency across most of its countries. Additionally, many of the governments in this trading bloc are similar in form.

Answers

All European Union Member States are part of Economic and Monetary Union (EMU) and coordinate their economic policy-making to support the economic aims of the European Union. Therefore, Estonia is a member of European Union.

European Union

The european union consists of those Member States of the European Union that have adopted the euro as their currency.

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Which industry gives the most in-kind contributions?.

Answers

Answer: Pharmaceutical companies are most known in giving kind contributions or donations.

Hope this helped!

A document that authorizes a supplier to deliver a product or service is known as.

Answers

Answer:

purchase order

Explanation:

a document that authorizes a supplier to deliver a product or service is known as a purchase order is the purchased cost of goods from outside suppliers cost of goods sold is used when requirements are well understood and there is common agreement between supply chain partners about what certain terms mean

answer

a purchase order

Jenna Parker owns and manages her single member LLC (which she taxes as a sole proprietorship) that provides services to her clients (i.e., specified service business). Her LLC reports net income of $100,000 after all applicable deductions, W-2 wages of $30,000, and assets with an unadjusted basis of $100,000. She is unmarried without dependents, and receives qualified dividends of $50,000. Assuming Jenna's itemize deductions are $10,000, what is her QBI deduction for the current year?

Answers

Answer:

am 30$ Jenny Parker owns and manqges

As compared to the national average, a Texas family in the lowest 20 percent of income pays ______ of their income in taxes.

Answers

In Texas, a family in the lowest 20% of income will, in a manner different from the national average, pay more of their income.

Why would they pay more?

Texas operates a regressive taxation system which means that the richer you are, the less percentage tax you pay.

This means that the poorer families have to pay a higher percentage than others. This is different from much of the U.S. where the poor pay less.

In conclusion, they pay more of their income.

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Steve Marks owes $20,000 in medical bills, $300 to the public utility, $400 on a dental bill due this month, $35,000 on a 10 year student loan, and $120,000 on a 30 year home mortgage. What is Steve's total for current liabilities

Answers

Answer:

US$ 175.700

Explanation:

Based on the given information,  the total of Steve Marks's current liabilities is 20,700.

What is Current liability?

The simple payments that are outstanding within a year or during the course of a typical business cycle are known as current liabilities. These are the sums that each person or business must pay each year.

The formula for calculating the current liability is

Total current liabilities=Medical bills+Public utility+dental Bill

As given

Medical bills=$20,000

Public utility=$300

Dental bill=$400

In the given case, the student loan and home mortgage are excluded as they are not considered as current liabilities of the business payable in a year.

Current liabilities=$20,000+$400+$300

Current liabilities=$20,700

In conclusion, Steve Marks's current liabilities are $ 20,700.

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State 4 factors that will hinder the development of the manufacturing industry

Answers

Answer:

Tip

Raw Materials and Supplies

Machinery and Equipment

Factory Overhead and Utilities

Explanation:

The study of principles that govern the efficient spatial allocation of economic resources and the resulting consequences is referred to as ______.

Answers

It should be noted that Economic Geography involve the study of principles that govern the efficient spatial allocation of economic resources.

What is Economic Geography?

Economic Geography  serves as one that explains how people earn their living as well as the livelihood systems and their variability.

It shows how economic activities are spatially interrelated and linked.

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What career cluster does a farmer, nursery manager, solid and plant scientist and water resource specialist fall into?

Question 3 options:

Agriculture, Food and Natural Resources cluster


Business Administration


Health and Science Cluster

Answers

All of these careers would fall under the Agriculture, Food and Natural Resources cluster.

What is a career cluster?

This is a term that is used to refer to a group of careers that all have the same or similar features.

All of the careers in the first options are in the field of agriculture. This makes the first answer correct.

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Six importance of transportation to commerce​

Answers

ANSWER:

Transportation carries necessary raw materials to factory for production of goods and supplies finished goods to consumers. It creates place and time utility of goods by transporting from one place to another. It easily carries finished to the hands of those who need and use them.

I HOPE IT WILL HELP YOU...

[tex]darkprincess[/tex]

#carryonleraning

Answer:

there ar some of the importances

What should a company do to get immediate customer feedback about a product

Answers

Email is the most common tool for requesting client feedback. When a service is rendered or a product is purchased and delivered to a consumer, an email is sent.

Answer:

email

ig it would be email lol i need points

(1) the basis for segmenting consumer markets is: a. Geographical. B. Demographic. C. Psychographic. D. Behavior. E. All of the above. F. None of the above.

Answers

The basis for segmenting consumer markets is all of the above.

What does segmentation mean?

Segmentation is the division of consumers in a market into certain groups based on shared characteristics.

In demographic segmentation, people are placed into groups based on age, gender, ethnicity and other demographic factors. In geographic segmentation, consumers are grouped based on where they live.

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If there is a low demand for a product, the price for that product will

Answers

Answer: If there is a low demand for a product, the price for that product will DECREASE.

Explanation: If there is low demand that means few people want that certain product, therefore the price would decrease

When you have to talk to your supervisor about a problem, it is a good idea to offer your own ______. A. Solution b. Complaint c. Gossip d. Feedback.

Answers

It is good to give a solution when you have to talk to your supervisor about a problem, it is better to improve a situation than to make it worse. Thus, option A. is the correct answer.

What do you mean by workplace etiquette?

A code that governs the expectations of public conduct in the workplace is called workplace etiquette.

It is always recommended to behave in a discipline order while working in an organization which also includes maintaining a work ethics culture that will help the organization to sustain itself in the long run.

Thus, when an employee has to talk to his/her supervisor about a problem, it's good to offer a solution, which forms part of working workplace etiquette. Option A. is the correct answer.

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Answer:

its a

Explanation:

In which stage of the group development process are group members asking, "how can i best perform my role?".

Answers

Answer:

the last

Explanation:

An agreement that requires employees to settle disputes with their employer using arbitration instead of a lawsuit is known as

Answers

An agreement that requires employees to settle disputes with their employer using arbitration instead of a lawsuit is known as a mandatory arbitration agreement .

In such agreements, both the employer and the employee agree to resolve any conflicts or disputes that may arise in the course of employment through arbitration rather than through the court system.

Arbitration is a form of alternative dispute resolution where an independent third party, known as an arbitrator, reviews the evidence and arguments presented by both parties and makes a binding decision on the matter.

It is considered an alternative to litigation and is often seen as a more cost-effective and efficient way to resolve disputes.

However, critics of mandatory arbitration agreements argue that they can limit employees' access to justice and reduce their ability to pursue legal claims against their employers.

They claim that arbitration may not always provide employees with the same level of procedural fairness and protections as a court trial and can favor employers, leading to potential injustices.

As a result, the use of mandatory arbitration agreements in employment contracts has been a topic of ongoing debate and legal scrutiny.

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Which of the following sentences demonstrates active-voice verbs?
a. Superior writing skills are required by many employers.
b. Employee use of e-mail was monitored by management.
c. Research indicates a correlation between strong writing skills and promotions.
d. The proposals were carefully reviewed by the screening committee.

Answers

Employee use of e-mail was monitored by management demonstrate active voice verb.

What is active voice verb?

Active voice verb refer to a situation or sentence that contain an action verb in which the subject performs the action showcase by the verb.

In Active voice verb, it is the subject that performs the verb.

Therefore, Employee use of e-mail was monitored by management demonstrate active voice verb

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If you are accused of a criminal act, you can substantially lower your legal costs by _____. A. Threatening your lawyer b. Accepting a public defender c. Hiring a private attorney. D. Lying to your lawyer about your guilt.

Answers

Answer:

B) Accepting a public defender

Explanation:

The public defender will not charge a huge sum of money.

Answer:

B) Accepting a public defender

Explanation:

B) Accepting a public defenderB) Accepting a public defenderB) Accepting a public defenderB) Accepting a public defenderB) Accepting a public defenderB) Accepting a public defenderB) Accepting a public defender

With ______, an organization can parcel out the entire complex work effort to be performed by specialists, which results in greater efficiency.

Answers

With division of labor, an organization can parcel out the entire complex work effort to be performed by specialists, which results in greater efficiency.

What is division of labor?

Division of labor can simply be defined as the division of tasks in order to enable different person or individual to be involved in the tasks.

Division of labor tend to lead to efficiency when task are allocated to separate individual.

With division of labor an organization or company can allocate or assigned the whole tasks to be performed to different individual which are specialists in the field they are.

Inconclusion with division of labor, an organization can parcel out the entire complex work effort to be performed by specialists, which results in greater efficiency.

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Write an essay about Buisness skills 150 words pls
giving 100 points

Answers

business exists only to earn profits by providing goods and services to the customers. According to the modern concept, the underlying objective of every business is customer satisfaction as this is what results in most profits. If the customer is satisfied, the business excels. something about Business goals is a predetermined target that a business or individual plans to achieve in a set period of time. These goals are often split into short-term goals and long-term goals. Business goals can be general and high level, or they can focus on specific measurable actions. One of the reasons businesses succeed is that they reach consumers first. The fastest companies to market have the best access to customers. ... It's much easier to dominate a market without competitors. If you are first to market, you are more likely to succeed, even if your product or service is substandard.

Four seasons lawn and landscaping provides customers with quality and value, treats others as they want to be treated, and practices open communications with all stakeholders. These are part of their.

Answers

The values statement of a company is one that necessitates attending to customers with quality & value and treating others as they want to be treated.

What is a values statement?

In a firm, a values statement refers to an established core principles that guides the direction of the organization and its culture.

In conclusion, an organization value statement are compulsorily adopted by employees and manager bacause it is expected to guides their decision-making.

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The orange farming industry is perfectly competitive and is initially in long-run equilibrium, and the price of each orange is $0.20. Now suppose that the price of fertilizer rises, increasing the marginal and average total cost of producing oranges by $0.10. In the long run:_______.

Answers

Based on the marginal and average total cost rising, we can conclude that in the long run firms will leave the industry.

Why would they leave the industry?

Firms will exit a competitive industry when the price is below the marginal cost.

In this case, the price was $0.20 and the marginal cost increased by $0.10. If we take into account, the original marginal cost which has now increased, the new marginal cost will most probably be higher than the price.

Firms will then leave the market to avoid losses.

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Which information would most likely cause a company's stock price to go up?

Answers

Answer:

The company releases an innovative car with unique features

Explanation:

PLEASE I NEED THIS NOWWW!!
Of all of the emerging industries, choose one or two and discuss why you think this industry is so up and coming in the world. Would you ever want to work in this industry? Why or why not?

Answers

Answer:

Virtual Reality.
Virtual reality is a natural progression for the (already huge) video game industry, its adaptability shows its staying. The industry as a whole is growing at a fast pace, with the global VR market size projected to increase from less than five billion dollars in 2021 to more than 12 billion  dollars by 2024. Both the enterprise and consumer segments, including the increased development of the VR gaming industry, are expected to profit from the forecast growth. Yes i would want to work in this industry it would be fun and it would be a really good paying job.

Explanation:

Which trend has the world bank seen in its study of poverty in low-income nations?.

Answers

A trend that the World Bank has noticed in its study of low-income nations is b. More women live in poverty than men.

Why is this a trend?

In low-income countries, there is a lot of inequality between men and women with women being denied opportunities.

This has led to a situation where women live in more poverty than men because they lack the means to uplift themselves and are forced to depend on men.

In conclusion, option B is correct.

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