Help PLEASE!!!

Joel works as a customer service representative in an electronics store. A customer has a complaint regarding a technical aspect of the computer
he bought from the store two weeks ago. Although Joelis familiar with the specifications of the computer, he is fully equipped to help the
customer with the complaint. Assuming that Joel possesses good customer service skills, which action should he toket

A. use the internet to find the required information and help the customer
B. ask the customer to wait while he has a meeting with his manager
C. help the customer contact the store's engineer who can provide help regarding technical issues
D. ask all members of his staff whether they have a solution to the customer's problem
E. politely tell the customer that nobody could possibly solve the problem

Answers

Answer 1

Answer: C

Explanation: since she is customer support the obvios (god i cant spell sometimes) thing to do is connect them to a engineer who can help them. you could also do process of elimination A: they probaly did search the internet already B: why the manager? wouldnt someone like an engineer have better insight on this? C: Engineers have the most expertise in this area so they can help fix the problem. D: sure this could help but its not as sure as asking the engineer

ANSWER: C

Answer 2

Joel being as a customer service representative in an electronics store shall help the customer contact the store's engineer who can provide help regarding technical issues. Option C is correct.

What is Customer Service Representative?

Customers who have inquiries, requests, or concerns regarding goods or services they have received from the business are assisted by a customer service representative.

At every stage of the process, they give priority to the demands of the clients and offer solutions that are tailored to those unique circumstances.

Essential Characteristics of an Outstanding Customer Service Representative has problem-solving abilities. The most important trait for providing outstanding customer service is problem-solving, followed by clear communication, friendliness, empathy, business savvy, goods knowledge, and strong time management.

Thus option c is correct.

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Related Questions

Revenue, Expense, and Drawings are all examples of owner’s equity accounts.

Answers

Answer:

True

Explanation:

Equity is the owner's interest in a business. It is made up of the owners' contribution plus any gains or losses realized from the business.

Equity is increased by additional capital or when the business makes a profit. It decreases when the owner makes some drawings or when the business incurs losses.

Equity accounts include drawing because they reduce equity. Revenue account increases profits and capital and expenses accounts that reduce equity.

Which of the following is an appropriate response when you receive a rejection over the phone? *

A) “I’m more than qualified for this job. I’d be really great at it. I didn’t even apply for anything else so what am I going to do now?”
B) “Great, thanks for the bad news”
C) Thank them for the opportunity and let them know you’re open to any future opportunities 1

Answers

Answer:

I belive it's A

Explanation:

The answer is:
C) Thank them for the opportunity and let them know you’re open to any future opportunities 1

List three pieces of information listed in a Schumer Box that you believe are important to review before signing up for a credit card. Explain why you chose these three areas/fees.

Answers

Answer:

Three pieces of important info that the Schumer Box gives you is a description of the circumstances, the penalty APR, and how long the penalty rate will remain in place. These are important to keep in mind because you should have a good idea of the terms your signing up for... that's pretty much common sense. The penalty length and APR are important to know because you should know what the charge will be if you're late on a payment or something like that. Knowing that info will hopefully keep you from slipping up and causing a penalty, so you can avoid those fees all together.  

Explanation:

The terms of the credit facility, interest rates of such credit card and the annual charges and fees of such cards are necessary to be considered before signing up for a credit card.

What is a credit card?

A credit card is digital money that gives such holder a credit facility and access to use such credit for the period and as per the terms of contract between the holder and the issuer.

The contents of a Schumer box are advised to be read thoroughly, and only after such understanding and acceptance of the terms should a user sign up for the credit card.

Hence, it is important to read the terms of payment, rate of interest and annual maintenance fees or charges must be considered in a Schumer box before signing up for a credit card.

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What inspired Selfridge to ensure that customers in his store could browse at their leisure?

Answers

Answer:

the strict policies at other stores that took away the pleasure of shopping inspired Selfridge to ensure that other customers at his store could browse at their leisure

add my i n s t a j u l i a h i n s o n s p a m z z

Answers

okay ill add you today or tmr my user is dtstephanietanner on insta so u will know when i follow

Property rights are important to a free enterprise system because they:
A. Allow businesses to freely take ideas from competing companies.
B. Protect businesses' freedom to buy and sell products.
C. Encourage businesses to keep prices as low as possible
D. Place regulations on businesses that make dangerous products.

Answers

Protect businesses' freedom to buy and sell products

Brainliest is appreciated :)

why is etiquette important in debate tournaments

Answers

To sound professional, it gives advantages to you for it to be easier to win

A targeted cover letter is written specifically for work within the industry you prefer.

True or False?

Answers

Answer

False is the answer hope this helps

Answer:

true

Explanation:

NEED HELP ASAP

Complete the following sentence.

Chronological, functional, and targeted are just a few of the many formats for writing a _____.

Answers

Answer:

I think it's a story/book

Explanation:

because it's the only thing I can think of when I think of the words chronological, functional, and targeted.

This card works like a short-term loan?
A. debit
B. credit

Answers

A loan is where you ask for money and then pay it back later.
This is like a credit card since you can buy things and then pay the credit card bill at the end of the month.

Answer:

B.

Explanation:

its a loan that you are paying back

Which of these is a financial service offered to business owners?
A.) Core Competencies
B.) Dividend payments
C.) Insurance
D.) Operational efficiencies

Answers

Answer:

C.) Insurance

Explanation:

Financial services include the services offered by banks, insurance companies, investment houses, real estate brokers, lenders, and finance companies. These services have a commercial aspect of either saving (pooling of resources), borrowing, or investing.

In this list, insurance is a financial service. Insurance is the purchase of protection or cover against risks. Insurance companies undertake to provide financial compensation in the event of loss arising from the risk insured against in exchange for premiums. Insurance companies pool resources together to compensate a member who has suffered a financial loss.

Lines AB and CD are parallel. If mN is 74°, then what is mY?

Answers

Answer:

If mN is 74° parallel the mY would be - 74° parallel to mN

Specialization can help a country's economy by:*
A) increasing its overall opportunity costs.
B)reducing the level of division in its labor force
C)increasing the cost of its voluntary exchanges
D)reducing its need to be self-sufficient,

Answers

Answer:

D)reducing its need to be self-sufficient,

Explanation:

Specialisation by a country's economy means that it produces only the specialised goods & even export it, import the other goods.

It decreases opportunity costs, decreases cost of voluntary exchanges. Higher level of specialisation implies there is increased labor force division.

However, it reduces need of country to be self sufficient. As, it can gainfully trade its specialised goods for other goods (in which other economy specialises).

Answer:D

Explanation:

Celebrity endorsements are examples of ethical appeals.
True
False

Answers

the answer to your question is true

Answer:

Celebrity endorsements are examples of ethical appeals.

True

False

Explanation:

true

Explain how Apple employed the marketing concept in designing, promoting, and supplying the
iPhone.
Identify the key benefit(s) for consumers relative to comparable competitive offerings (how does
the iPhone compare with their competition such as Samsung or LG?)

Answers

Answer:

They helped pioneering the next generation of technology by their advertising and making it as comfortable as it is.

Explanation:

Apple intelligently and utilizes numerous advertising to increase everyone to be curious. They keep attracting people's souls in a somewhat way that they're in lineups for lengthy hours only to purchase their items.

Apple's main factors that influence its intelligent marketing development are to increase its reputation as well as different goods. Differentiation strategy is perhaps the foremost significant approach adopted by Apple to market items that are distinctive as well as substantially intellectually superior of such companies.

The main advantages of similar competitive offers for customers are:

Uniqueness has therefore overridden competitiveness in prices.Links effectively with users.

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Portion sizes today are generally much smaller than they were 20 years ago.
- TRUE
- FALSE?

Answers

Answer:

False

Explanation:

Especially in the US portion sizes get bigger and bigger as the years go by that is why obesity is such a problem in America

false hope this helps you

An opportunity cost is the
value of the best alternative given up
value of all alternatives given up
O value gained by your top choice
NAIS QUESTION
ASK FOR HELP

Answers

Answer:

value of the best alternative given up

Explanation:

Opportunity cost is the benefits forfeited for deciding against a certain option. Opportunity cost arises due to scarcity of resources forcing people to make decisions. When making decisions, one has to choose between different alternatives. Naturally, one would go for the best out of the available options.

The other alternatives not selected have their benefits too. The gain from the alternative ranked second is the opportunity cost.

Answer: value of the best alternative given up

Explanation:

!! PLEASE HELP !!
Romelle Woods and Ahti Indihar each won small businesses. Ms. Woods prepares an income statement and balance sheet at the end of each day for her business, in order to make business decisions. Mr. Indihar prepares an income statement and balance sheet for his business only at the end of each one-year fiscal period, when preparing tax reports. Which owner is using the better procedure? Explain your answer.

Answers

Answer:

Ms. Woods is using the better procedure.

Explanation:

Although is not necessary to prepare a balance sheet and an income statement daily, they should be prepared as often as feasibly possible anyway, because both financial statements provide crucial information to take decisions.

The balance sheet provides a snapshot of the assets, liabilities and equity of the firm, while the income statement provides a more fluid picture of what the firm has earned in the form or revenue, and lost in the form of expenses, over a specific period of time.

According to the article, how can you guarantee that your talk or speech will be interesting to your audience? Is this good advice? Why or why not? Justify your response.

Answers

Answer:

7 c's of communication

Explanation:

Talk or speech needs to be interesting for audience, to attain the desired goal of communication.

The public communication would be effective & interesting ; if it satisfies 7 c's of communication - Clear, Concise, Correct, Coherent, Complete, Courteous, Considerate.

Communication not satisfying one or many of above C's is likely to be ineffective &, or uninteresting for audience

ian gonna need these so here

Answers

Answer:

hi

Explanation:

Which of the following technologies makes it possible for employees to stay
in constant contact with the office?
O A. Company letterhead and envelopes
B. A list of all employee phone numbers
C. The Internet
D. A training manual about office policies

Answers

Answer:

C. The Internet

Explanation:

The internet has significantly improved communication in modern-day offices. It has enabled real-time transmission of messages to and from intended recipients. Through the internet,  employees can access office files and systems from home.

Internet technology has made it possible for an employee to work from home and stay in touch with colleagues in the office or other locations.

what are some good jobs for an 15 or 16 year old ?

Answers

Answer:

dog walker,babysitting, fastfood restaurants

Answer:

Babysitter, Newspaper Delivery, Lawn Mowing, Lifeguard, Working Retail, Fast Food Server

Explanation:

what is another name for needs (select all that apply)
fixed expense, varible expense essentail expense, and discretionary expense

Answers

Answer:

essential expense

Explanation:

Needs are the items we must have to survive or accomplish somethings. A need is that thing one cannot afford not to have or things we cannot do without. Food, shelter, and clothing are considered basic needs because, without them, one's survival is threatened.

Needs are, therefore, essential for survival. Any expenditure on needs is an essential expense.

he loves me, he gives me all his money, that gucci prada comfy, my suger daddy:)

Answers

Answer:

what did he sayyyyyyyyyy

dunn dunn dun dunn dun

The _____ is a voice for small business.

SCORE
SBDC
SBA
PLEASE HURRY 15 POINTS AND BRAINLIST TO FIRST PERSON TO ANSWER CORRECTLY

Answers

Answer:

I believe it's the SBDC but I'm not 100% sure tho

Answer:

SBA

Explanation:

its also called NFIB i think

What’s the answer???

Answers

Answer:

I am not sure but I think it would be B right?

Explanation:

Because she already has $10 to go to the movie right, so she would use that 10 dollars to go to the movie with her friend?

Which two sentences describe the characteristics of a corporation?
The company is treated as a separate tax entity by law.
The owners have to accept partial liability for debts.
It is possible to raise large amounts of capital by selling company stock.
The owners are known as corporators.

Answers

Answer:

The company is treated as a separate tax entity by law.

It is possible to raise large amounts of capital by selling company stock.

Explanation:

A corporation ownership structure is considered a legal person. The law recognizes a corporation as a distinct legal entity with equal business rights like a human being. The corporation has the right to engage in business activities, acquire assets, and enter into commercial contracts.  At the end of a period, a corporation is expected to file tax returns.

A corporation has the advantage when it comes to raising capital. It is allowed to offers shares to investors in exchange for capital.  Investors turn to shareholders(owners) when they purchase the shares of a corporation.

can someone help me? got till the end of the day :/

Answers

Answer:

A

Explanation:

The economic goal for most nations is to achieve a

Answers

Answer:

National economic goals include: efficiency, equity, economic freedom, full employment, economic growth, security, and stability.

The economic goal for most nations is to achieve a mutually beneficial trade balance.  

What is economics?

Economics can be defined as the study that is brought done with the relationship of the production or making of a product. It also depends upon the demand and conception theory related to price.

It is a way to find out the economic stability of the market also how the various resources are being used and to find an alternative option for the same

A mutually beneficial trade balance would employees that the mother country and the foreign country would get equal opportunities to on more amount of money and have lots of resources and technology that could be exchanged.

It will also improve the opportunity cost that the business, individual, or nation that can now get with import and export.

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Describe the difference between an idea and a business opportunity.

Answers

Answer:

Idea is a thought and business opportunity is what job you want.

Explanation:

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